Info
test
Info
test
Info
test
welcome rider!
TEAM
Search Site

TERMS AND CONDITIONS

GENERAL

IMPRINT

tsg international ag

The following terms and conditions shall govern the sale by TSG International AG and the buyer. Any terms and conditions that you propose or object to are subject to our written consent. By placing an order with us, it is deemed that you have read, understood and agreed to our Terms and Conditions. If you are unhappy with any aspect of our terms and conditions, please contact us before placing an order.?We reserve the right to add, delete or amend these Terms and Conditions without prior written notice at any time, at our sole discretion.

Delivery

We ship our products from Austria, Europe. All orders will be processed within 72 hours from the date of order at the shown prices and delivery conditions to the given address. Delivery times to Europe are usually 3-10 business days. Delivery times to the rest of the world are usually 6-18 business days. Delivery dates are without obligation. Delivery is made at your risk and expense. Additional cost may result in the case of delivery to foreign countries. All deliveries to other countries may be subject to taxes, duties, import fees and custom fees. For more precise information about the costs involved please contact your local government or your post office. The advised dates of delivery may change because of events beyond our control.

If a parcel is returned, because the address was incomplete or incorrect, because you refused to accept it or because you didn"t pick it up at your post office in time, you will be charged for the shipping costs back to TSG.

Stock Availability

Usually unavailable items are not possible to order online but in extremely busy periods it may happen. We cannot always guarantee permanent availability of all items, although we try our hardest. Some items sell much better than we predict; lead times in the industry are annoyingly long. If an item is out of stock, we"ll always give you the best information we can on anticipated delivery dates.

Prices and Payment

All prices are retail prices in Euro.
Accepted methods of payment are Visa, MasterCard, Paypal and international bank transfer (prepayment). Customers that pay via prepayment (bank transfer) should provide name and order number on the transfer form.

These are our bank details:

Bank name: Credit Suisse, Bahnhofstrasse 28, 8640 Rapperswil, Switzerland
Account number: 0595-197206-62-2
IBAN: CH77 0459 5019 7206 62002
SWIFT: CRESCHZZ80A
Receiver: TSG International AG, Bülachstrasse 5, 8057 Zurich, Switzerland

Custom information for international shipments

the total amount of your invoice does not include any taxes, duties, import fees or custom fees charged by your local government. As customs policies vary widely by country, we cannot anticipate what these charges will be and are not responsible for any taxes, duties, import fees or custom fees levied once the merchandise reaches your country. Please contact your local government or post office for more information.

Your rights of Return

We gladly accept returns for any reason within 14 days from shipping date. Shipping charges are not reimbursed.
Please return the product to the address displayed on the delivery note.

We will control all returned products. All goods must be returned in perfect condition along with the return form and a copy of your initial TSG invoice/delivery note with its original package without signs of usage. You have to pay the postal fees for this kind of return. We will dismiss the returned product if:

  • The product shows signs of visible use
  • The product returns without original packaging and/or product tags
  • The product is damaged as a result of return transport


We reimburse your payment (Duties, taxes and other expenses excluded). In case of return, you will be charged for all shipping charges. If the product is in any way faulty or does not conform to the order placed, we will gladly refund the purchase price paid, the return shipping cost; any customs, duties and goods taxes (upon proof of payment i.e. a receipt), plus the original shipping costs. Likewise, no good will be taken back if it shows signs of damage or interference, such as

  • Natural wear and tear
  • Events out of our control e.g. natural disasters
  • Signs of improper use
  • Interference by the customer or a third person
  • Extreme use or extreme influence by the customer

The items can be sent to address displayed on the delivery note.

All refunds will be issued based upon the original form of payment, If you paid via bank transfer you will need to supply the bank account information when you initiate the return.

No cost will be covered should the product/s go missing during the return shipping. We advise you to send all items back with a transport firm which provides a track & trace service.

Contact us:

The best way to contact us is by email: shop@ridetsg.com.
We guarantee that we will contact you back immediately either by email or phone within our business hours: 9:00am ? 6:00pm central European time.

Electronic Communications

When you visit TSG International AG or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Children Under the Age of 18

If you are under 18, you may shop at www.ridetesg.com only with involvement of a parent or guardian. TSG and its affiliates reserve the right to refuse service, remove or edit content, or cancel orders in their sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless TSG, its affiliates, officers, directors, employees, agents, and suppliers from and against all claims, demands, expenses, damages, and costs, including reasonable attorneys fees, resulting from violation of these Conditions of Use.

Third Party Links

TSG may link to third-party sites. TSG has no control over linked sites. These sites are for your convenience only and must be accessed at your own risk.

Risk of Loss

All items purchased from TSG International AG are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE IS PROVIDED BY TSG ON AN "AS IS" AND "AS AVAILABLE" BASIS. TSG MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, TSG DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TSG DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM TSG ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TSG I WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Applicable Law

By visiting TSG, you agree that the laws of Switzerland, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and TSG.

Site Policies, Modification, and Severability

We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

updated July 17, 2012

COPYRIGHT 2012, TSG INTERNATIONAL AG, ALL RIGHTS RESERVED.





    

TSG International AG
Bülachstrasse 5
8057 Zürich

phone: 41 (0)43 9601751
fax: 41 (0)43 9601750

email:info (at) ridetsg.com
web: www.ridetsg.com

We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Updated July 17, 2012

COPYRIGHT 2010, TSG INTERNATIONAL AG, ALL RIGHTS RESERVED.

concept &

 

realization

spielraum gmbh

kraepelinstr. 55a
80804 munich
germany

email: info (at) spielraum.de

Privacy Notice

// TSG"s privacy and security measures are designed with deep bunker security in mind, so any personal information that you provide to TSG is used for the purpose of personalizing and enhancing your web experience with TSG, and for no other purpose. TSG"s specific privacy policies are outlined below.

 

The Information We Collect

There are three ways that TSG obtains information from you: (1) via signup on TSG"s website; (2) from an on-line purchase; or (3) navigational information about where visitors go on our website.

 

How We Use The Information

The information obtained from registration on-line is utilized to improve your web experience with TSG by enabling you to obtain a faster checkout for purchases and/or opt-in to receive occasional e-mails, which provide you with the latest and greatest information regarding TSG and its products.
The information we ask for when you order on-line is your name, address, phone number, credit card number and email address, and is used only to complete the order, to confirm the order and to confirm shipment of the order. You may, upon placement of an order, opt to allow TSG to save the information for a speedier checkout process the next time. This information is then stored only for the purposes of faster checkout and is not used for any other purpose.
The navigational information allows us to see which areas of our Web site are most visited and helps us improve the quality of your online experience by recognizing and delivering more of the most desired features and services. Additional non-personally identifiable information (for example, browser version, IP address) may be collected which will provide information regarding the general use of our website. TSG will never sell any information about you to anyone. "Cookies" are used by TSG only to allow you to use TSG"s web site in the most efficient manner.

 

E-Mail

TSG will only send e-mails to you if you ask for them and you can easily unsubscribe at any time you want. TSG has a company policy not to flood people with e-mail correspondence, but simply gives you periodic information so you can stay up to date on what TSG is offering. TSG also uses your e-mail address to confirm your order and to confirm shipment of your order and to respond to any inquiries you make on-line. All e-mails you receive will provide you with information as to how to get off the e-mail mailing list if you so desire.

 

Children's Privacy

Ridetsg.com only with involvement of a parent or guardian. Although TSG does not specifically direct its web site to children, TSG strives to provide children with as much customer service as possible without violating their privacy rights. For their protection, TSG asks that anyone under 14 years of age not attempt to register with TSG or otherwise provide TSG with any personal information without the consent of a parent or legal guardian.

 

Access To Your Personal Information

TSG will provide you with access to the personal information you provided to TSG by allowing you to view, update or correct your information. In order to protect your privacy, TSG takes steps to verify your identity before granting you access to the private information or enabling you to make corrections. TSG will accomplish this through the use of passwords and personal data.

This privacy policy was last updated on January 10, 2010.